Versatile Virtual Assistant | Passionate About Delivering Exceptional Support & Administrative Excellence
Hire MeDownload CVI’m Grace Wambui, a Nairobi-based professional with expertise in customer relations, administration, and content creation.
With four years of experience as a research writer, I excel at delivering exceptional client service and building long-term relationships. My adaptability and proactive approach enable me to thrive in fast-paced environments.
As a content writer and Virtual Assistant, I develop SEO-driven strategies that engage audiences and enhance online visibility. My expertise includes a wide range of tasks such as email and calendar management, writing, project coordination, social media management, content creation, lead generation, and research. Committed to continuous learning, I strive to help clients achieve their goals with high-quality results.
2024 - Present
Developed an app prototype and landing page for a vacation planning app, enhancing user experience and engagement. Implemented budgeting and vacation spot recommendation features, resulting in a 20% increase in app usage among target customers.
2021 - Present
Crafted and executed social media strategies that increased followers by 30% and boosted website traffic by 20%. Managed content creation and community engagement for multiple clients, driving significant audience growth.
2018 - Present
Successfully completed a business plan for a petrol station, which was implemented into a thriving operation. Provided tutoring for post-graduate scholars on thesis refinement and research methodologies, enhancing their academic success.
2021 - 2023
Developed guidelines for revenue-generating projects, contributing to increased profitability for the company. Conducted employee training that improved the technical team's skills and efficiency.
March 2016 - September 2016
Developed guidelines for revenue-generating projects, contributing to increased profitability for the company. Conducted employee training that improved the technical team's skills and efficiency.
July 2024 - September 2024
Certificate in Virtual Assistant
Developed Strong Organizational Skills: Gained proficiency in managing tasks and priorities to enhance productivity in remote settings. Learned Virtual Communication Techniques: Mastered effective communication strategies for virtual collaboration, ensuring seamless interactions with clients and teams. Acquired Tools for Efficiency: Became proficient in various digital tools (e.g., project management software, scheduling tools) to streamline administrative processes.
May 2024 - July 2024
AI Career Essentials
Gained proficiency in AI tools and their applications in project management and content creation. Completed hands-on projects that reinforced my ability to implement AI-driven solutions in various professional contexts.
2013-2017
Bachelor of Economics & Statistics
Developed strong analytical skills that enhance my ability to interpret data and conduct thorough research. Engaged in group projects that fostered teamwork and effective communication, preparing me for collaborative work environments.
Address
671- 00100, Nairobi, Kenya
Phone
+254702819846
gracewambuik1111@gmail.com